Dear all, it’s not often I write any feedback – unless it’s really negative! But, once in a blue moon I come across a company or service that needs to be highlighted as being at the top of their game. HazzyDayz is one of those companies. Apologies upfront for the long winded feedback, but there is method in the madness I promise you…
Like everyone in the credit crunch, we all want a bargain. I phoned around many places to see if I could get some ‘cheap’ prices for OEM parts that I wanted to upgrade my car with. The intention was to make my well driven, but immaculate MK5 Golf GTI feel like something new and give it a few upgrades it should have had at birth
I found many cheaper prices on ebay and around the country, but also some ridiculously silly prices from so called ’specialists.’ Why do companies still think they can rip us off in this climate?
Anyways, after some searching on the net I came across the www.vwcruise.com Ltd website. This had all the technical information I needed, reasonable and realistic prices that were clearly stated and pictures of all items that you wish you had when you first got your VW or Audi pride and joy. I gave them a call in the next day and talked to Gareth Hawkridge the Director. It was immediately obvious Gareth knew his stuff inside out. His technical knowledge was spot and he instilled me with the confidence that other ‘companies’ could not muster. HazzyDayz Ltd also offered 2 year warranties on all the items I wanted installed. Does dodgy bloke on ebay or company up north offer that in writing? I doubt it. I did not want to take the risk.
Originally I just had the RNS510 Sat Nav system (replacement for the inferior VW approved Kenwood Sat Nav my local dealership said was great… It was rubbish) installed by John one of the expert technicians. He actually came in on Saturday morning specially to do my job as I made the decision after talking to Gareth on the Saturday morning at their facility in Markyate. That’s 5 star customer service. Not only did I get to chat to John during the refit, I was topped up with Sky TV and cups of tea while I waited for a few hours. The Nav system went in like a hand in a glove once John had worked out the glitches and done all the technical programming etc. Sean, one of the other technicians showed me some of the other items I wanted in the future, while John wrapped up my job.
Needless to say after a few days I was so impressed with the Sat Nav installation future came to me quicker than I expected. I emailed Gareth for prices and information on the Highline Display upgrade and Multifunction Steering Wheel that integrate seamlessly with the RNS510 Sat Nav and additional Cruise Control.
The following morning I got a prompt reply with everything I had asked, plus options, plus a good discount as I had already spent a decent amount on my previous week’s RNS510 Sat Nav installation. Not only that, Gareth arranged for Martin one of his other specialist technicians to come in on Saturday morning to get all the work done if I wanted. Martin did another great job, integrated everything, worked out all the glitches kept me and Gareth informed about the progress, completed the job in about 3 hours (lots of updates, key coding, etc) and went through all the new features stage by stage before I’d left. Entertainment was provided by Gareth’s 4 year old son in the form of a light sabre show from Star Wars. He definitely has the force – as do all the Jedi’s at HazzyDayz Ltd!
From the beginning to the end of this process it was a pleasure to use HazzyDays Ltd as my preferred supplier for VW and Audi professional retrofits. Gareth and his team are exceptional at what they do and I would highly recommend them to anyone in the future (I’ve already told my local VW Dealership and lots of my mates). Everything looks and feels 100% ‘factory fit’. No rattles, no squeaks and no gremlins. They really are that good!
I’m enjoying the car I should have had 5 years ago and she’s enjoying the new gadgets and gizmos cruelly not ordered by her first owner (I was the second).
Thanks again guys for all the awesome kit and brilliant service. I wish you the best of luck for the future as your company grows from strength to strength!
Kind regards,
Ranj





